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Terms and Conditions
About Us
The Candle Gallery are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@thecandlegallery.co.uk or telephone us +44 (0) 1235 751711.
Making A Purchase
Making a purchase could not be easier. Just browse our website, and click on any items that you wish to buy and put them into the shopping basket by clicking the "Add to Basket" button. You can then change the quantity required and select your delivery method. After you have finished your selection you can either continue shopping or click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Visa Debit, Visa Electron, MasterCard, Meastro, Switch & Solo.
PLEASE NOTE: All items are subject to availability. The Candle Gallery shall NOT be obliged to supply goods at the stated price in the case of errors or omissions. Similarly mistakes caused by any calculation errors within the system shall not oblige us to supply at the price shown on your printed receipt. No contract shall exist until the order is accepted by us as evidenced by, and to the extent of, amount debited to your credit card.
Back Orders
In the unlikely event of an item being out of stock you will only be charged for what is actually sent. We do not put goods on 'back order' but will always contact you to see if you still want the order if a significant proportion of it is unavailable. However, we do our best to keep stock levels up and seldom have to let people down.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
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| | Sub Total: | £0.00 | | Delivery: | £0.00 | | Total: | £0.00 |
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The Candle Gallery - Online Gift Shop UK